Frequently Asked Questions

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1. I need my DD214 in a hurry, yesterday if possible. Can help me?
2. How can help me to obtain a copy of my record faster than if I were to submit to the Government directly?
3. How does secure my personal information?
4. How quickly can I get my DD214?
5. Can I access my DD214 Online?
6. What is a DD2214?
7. Who can obtain a copy of a veteran's DD214?
8. Can I get a copy of Member 4?
9. Can I get a deleted DD214, the short form?
10. Can I get a DD214 for my Reserve Service?
11. What is a Certification of Military Service, and why did I receive that instead of my DD214?
12. What is an OMPF (201 File)?
13. Can I get a replacement DD256 (the Wall Certificate)?
14. Will I get a refund if the Government cannot find my record?
15. What do I do if I'm having some technical problems accessing my account?
16. The copy quality is very poor. How can I get a better quality copy of my record?
17. How can I check on the status of my order?

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